
Search behavior changes in November. People start looking for gift ideas, DIY projects for the long weekend, seasonal jobs and free advice to get them through the holidays. Plenty of those searches contain the same words a paying customer would use, which means a search ad set up in the spring can start showing to a very different crowd without anyone touching it.
Every one of those clicks costs money. A heating company paying for clicks from people searching how to fix a furnace themselves, or a salon paying for clicks from people looking for salon jobs, is spending budget on visitors who were never going to book. Negative keywords are the simplest way to stop it.
What a negative keyword does
A negative keyword tells the ad platform not to show your ad when a search contains a particular word or phrase. If you add "jobs" as a negative, your ad stops appearing for searches like "plumbing jobs near me". If you add "DIY", it stops appearing for people who plan to do the work themselves.
You are not changing who you target. You are removing the searches you already know will not turn into customers, so the same budget reaches more of the ones that will.
Where to find the words to block
The best source is your own account. The search terms report shows the actual searches that triggered your ads, and it is usually more surprising than people expect. The search terms report is where your ad budget leaks explains how to read it. For this time of year, look out for a few familiar patterns:
- Job seekers: jobs, hiring, careers, salary, apprenticeship.
- Do-it-yourselfers: DIY, how to, tutorial, yourself, parts.
- Gift and product shoppers, if you sell a service: gift, kit, buy online, for sale.
- Bargain hunters you cannot serve: free, cheap, used, coupon, if those are not part of your offer.
- Places you do not cover: towns outside your area that share a name or sit just past your boundary.
Be careful not to overdo it. "How to" might be worth blocking for a roofer, but a business that sells lessons or classes could lose good searches with it. Read the actual terms before you add a negative, and add the ones that clearly never lead anywhere.
The cheapest click to cut is the one from someone who was never going to call.
Make it a weekly habit through the holidays
Searches shift week by week through November and December, so a one-time cleanup will not catch everything. Set aside ten minutes each week to scan the newest search terms and add any that are plainly wasted. It is one of the few ad tasks that almost always pays for itself.
This matters most if you are spending more than usual this season. If you followed the advice in raise your ad budget before Black Friday, not on it, the extra money goes further when the searches it pays for are the right ones.
Keep a shared list
Most ad platforms let you save negative keywords as a list and apply it across several campaigns. Start one with the obvious terms for your business, add to it each week, and reuse it every season. Over a year it becomes a record of every search you have learned not to pay for.
Keyword targeting, and keeping it clean, is part of how Vizible's paid advertising team runs campaigns for local businesses. If you would like a plan built around your own budget, start with a free growth proposal.
Frequently asked questions
- What are negative keywords?
- Negative keywords are words or phrases you add to a search ad account so your ads do not show when a search contains them, such as "jobs" or "DIY" for a service business.
- How do I know which negative keywords to add?
- Read the search terms report in your ad account. It lists the real searches that triggered your ads, and any that clearly never lead to a customer are candidates.
- Can negative keywords hurt my ads?
- They can if you block words real customers use. Check the actual search terms before adding a negative, and avoid broad words that appear in good searches too.
- How often should I update negative keywords?
- Weekly during busy seasons, when search behavior changes fastest, and at least monthly the rest of the year.
